VISITOR EXPERIENCE MANAGEMENT
Set the standard in visitor experience
Ensure every guest’s visit is seamless and welcoming from start to finish with Envoy’s visitor experience management solution.
Mobile app
Welcome visitors with confidence
Envoy’s visitor experience app ensures check-ins are smooth, predictable, and professional. Hosts can register visitors, share meeting details, and manage invites—all from their mobile device.
Know who’s arriving
Front desk teams can see who is expected each day and review upcoming visitors, helping ensure a smooth check-in experience.
Streamline notifications
Hosts are automatically notified when their guests check in, so they can greet them promptly without manual follow-up.
Deliver consistency
Standardized visitor workflows across locations create a polished, repeatable experience for all guests.
Make every visit seamless
Ensure every visitor—from contractors and partners to candidates and vendors—can navigate your building with confidence and ease.
Simple navigation
Visitors can quickly find meeting rooms, restrooms, reception, and key areas with interactive maps.
On-demand assistance
Always ensure guests can request help and quick guidance with Envoy’s virtual front desk solution.
Digital screens
Display “good to know” information—emergency exits, Wi-Fi details, and building tips on any screen.
Treat every guest like a VIP
Combine security and hospitality with smooth digital check-in, even in unstaffed lobbies or after hours. Capture visitor information effortlessly and automatically grant the right level of building and Wi-Fi access with Envoy’s access control integrations.
Polished first impression
Send directions and parking instructions in advance, grant temporary building and Wi-Fi access upon sign-in, and provide virtual assistance when necessary.
Streamlined sign-in
Auto-fill visitor information and remember returning guests, saving your visitors time and hassle.
Multi-location visits
One badge or QR code can grant VIP visitors entry across multiple facilities, while the Envoy mobile app lets visitors keep track of previous visits.
Understand and improve the visitor experience
With Envoy’s visitor experience software, you can capture foot traffic, visit trends, and space utilization to anticipate needs and enhance every guest interaction.
View comprehensive insights
Track arrivals, check-in times, and movement throughout your workplace to uncover opportunities for smoother visits.
Prepare for peak periods
Adjust staffing, front desk resources, and room availability based on visitor volume trends.
Optimize guest spaces
Identify popular areas and ensure they’re consistently prepared for incoming visitors.
Envoy gives us the ability to set up a flexible work environment and utilize our space efficiently. It gives us the data to right-size our footprint and reduce costs.
Heather Somaini
Chief Administrative Officer
One of my biggest challenges is getting employees to follow processes and actually use technology that we invest in. With Envoy, it was easy to roll out to our employees—and really easy for them to use. They can set their schedule, see what coworkers are going to be in the office, book a room, and see if they have a delivery. It’s all in one place for them. I can even share updates with them within the app using Announcements.
Alex Pezzulo
Senior office and facilities manager
We have so many artists and visitors sign in. Envoy is a cool experience for them as it makes them feel special. It gives them that VIP feel.
Jessica Arnold
Lead Help Center Technician
As soon as we built our new office, I knew we needed Envoy. The service helps us scale operations as we grow, while retaining the same warm and welcoming vibe.
Francis Aquino
Workplace Experience Manager
Connect to the tools that keep visits seamless
Integrate Envoy’s visitor experience software with calendars (like Google Calendar and Outlook), communication apps (like Slack, Microsoft Teams), and other apps to ensure hosts, front desk staff, and security teams have real-time updates on visitors.
Aruba ClearPass
Provision unique Wi-Fi network and password details for each Envoy visitor.
Brivo Access
Automatically distribute permissions and log visitor activity.
Cisco Meraki
Securely share unique Wi-Fi credentials with each Envoy visitor.
Gallagher Command Centre
Automatically issue access to visitors and employees.
Google Calendar
Invite visitors and book desks for employees in Envoy without leaving Google Calendar.
Kisi
Empower your guests with automatically issued Kisi access.
Microsoft Teams
Automatically notify employees through a Teams message for every Envoy update.
Salesforce
Create a new record in Salesforce from every visitor that signs in with Envoy.
Still have questions? We can help.
What is an employee visitor experience?
An employee visitor experience is how guests interact with your workplace from arrival and check-in to security, communication, and departure. A strong experience makes visitors feel welcomed, informed, and safe while reducing friction for employees. Envoy helps companies create consistent, professional visitor experiences across every office.
Why is visitor experience important for employees?
Visitor experience directly affects employees by reducing interruptions, improving security, and creating smoother handoffs between hosts and guests. When check-in and notifications are automated, employees can focus on their work instead of managing logistics. Envoy streamlines these workflows so employees stay productive and informed.
How does a digital sign-in improve the visitor experience?
A digital sign-in replaces paper logs with a fast, guided check-in that captures accurate visitor information. It improves first impressions, reduces wait times, and strengthens security. With Envoy, visitors can sign in on an iPad or kiosk and hosts are notified instantly.
What is the difference between visitor management and visitor experience?
Visitor management focuses on tracking and security, while visitor experience includes how guests feel throughout their visit. Experience covers communication, ease of arrival, and employee coordination. Envoy supports both by combining secure visitor tracking with a welcoming, modern experience.
How does visitor experience impact workplace security?
A strong visitor experience improves security by ensuring guests are properly identified, authorized, and logged. Clear sign-in flows reduce tailgating and manual errors while maintaining a welcoming environment. Envoy helps teams balance security and hospitality without slowing down arrivals.
What makes a great front desk or reception experience today?
A great reception experience is fast, friendly, and consistent across visits. Modern workplaces use digital check-in, clear signage, and automated host notifications to create smooth arrivals. Envoy replaces manual front desk processes with a modern, employee-friendly experience.